Proud to be part of Romwy Power Garden Machinery.

UK Mowers Direct is the number one place on the web for quality second hand garden machinery.

Privacy Policy

Privacy Policy

Last updated: 12th August 2025

1. Introduction

UK Mowers Direct (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.ukmowersdirect.co.uk (the “Site”), purchase products, or interact with us.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely by our payment provider – we do not store full card details)
  • Order history
  • Enquiries and correspondence

b) Information collected automatically:

  • IP address
  • Browser type and version
  • Device type
  • Pages you visit and time spent on our Site
  • Cookies and similar tracking technologies (see section 8)

c) Information from third parties:

  • Payment processors
  • Delivery companies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To communicate with you about your orders or enquiries
  • To manage payments, refunds, and returns
  • To send you marketing communications (if you have consented or we have a legitimate interest)
  • To improve our website, products, and services
  • To prevent and detect fraud or other illegal activity
  • To comply with legal obligations

4. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract: To fulfil our obligations when you place an order.
  • Legal obligation: To comply with accounting, tax, and consumer protection laws.
  • Legitimate interests: For website analytics, security, and certain marketing activities.
  • Consent: For email marketing where required. You can withdraw consent at any time.

5. Sharing Your Information

We may share your personal data with:

  • Payment service providers (e.g., Stripe, PayPal)
  • Delivery and courier services
  • IT and hosting providers
  • Marketing and analytics tools (e.g., Google Analytics)
  • Professional advisers (e.g., accountants, legal advisers)
  • Law enforcement or regulatory bodies where required by law

We do not sell your personal data to third parties.

6. International Transfers

Some of our service providers may process your data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or adequacy decisions.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
For example:

  • Order records: 6 years from the end of the tax year
  • Marketing data: Until you opt out or withdraw consent

8. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience, remember your preferences, and analyse traffic.
You can manage or disable cookies in your browser settings.
For more details, please see our Cookie Policy.

9. Your Rights

You have the following rights under the UK GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing (including marketing)
  • Right to withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

11. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

UK Mowers Direct
Unit F, Giles Lane Ind. Estate, Landford, SP5 2BG
Email: office@romwy.co.uk
Phone: 01794 323329

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.